File messages
The following is a list of file-related error messages:
•
Error reading or writing the file
•
File format not supported
•
Invalid file name
•
Supported file types for the HP All-in-One
Error reading or writing the file
Cause: The HP All-in-One software could not open or save the file.
Errors
253
Solution: Check to see if you typed the correct folder and file name.
File format not supported
Cause: The HP All-in-One software did not recognize or support the file format of
the image you are trying to open or save. If the file extension indicates it is a supported
file type, the file might be corrupted.
Solution: Open the file in another application, and save it in a format that the HP All-
in-One software recognizes.
For more information about supported file types, see
Supported file types for the
HP All-in-One
.
Invalid file name
Cause: The file name you entered is invalid.
Solution: Make sure that you are not using any invalid symbols in the file name.