Replace the print cartridges
Follow these instructions when the ink level is low.
NOTE:
When the ink level for the print cartridge is low, a message appears on the
display. You can also check the ink levels by using the HP Photosmart Studio (Mac)
Software on your computer.
NOTE:
When the ink level for the print cartridge is low, a message appears on the
display. You can also check the ink levels by using the Printer Toolbox available
through the HP Solution Center Software on your computer or through the Print
Properties dialog box on your computer.
When you receive a low-ink warning message on the display, make sure you have a
replacement print cartridge available. You should also replace the print cartridges when
you see faded text or if you experience print quality issues related to the print cartridges.
To order print cartridges for the HP All-in-One, go to
www.hp.com/learn/suresupply
. If
prompted, choose your country/region, follow the prompts to select your product, and
then click one of the shopping links on the page.
To replace the print cartridges
1.
Make sure the HP All-in-One is on.
CAUTION:
If the HP All-in-One is off when you open the print cartridge door to
access the print cartridges, the HP All-in-One will not release the cartridges for
changing. You might damage the HP All-in-One if the print cartridges are not
docked safely when you try to remove them.
2.
Open the print cartridge door.
The print carriage should move to the far right side of the HP All-in-One. If the print
carriage does not move to the right side, close the door. Then, turn the HP All-in-One
off, and then on again.
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Maintain the HP All-in-One
3.
Wait until the print carriage is idle and silent, and then lightly press down on a print
cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black print cartridge, remove the print cartridge from the slot
on the right.
1 Print cartridge slot for the tri-color print cartridge
2 Print cartridge slot for the black print cartridges
4.
Pull the print cartridge toward you out of its slot.
5.
If you are removing the print cartridge because it is low or out of ink, recycle the print
cartridge. The HP Inkjet Supplies Recycling Program is available in many countries/
regions, and lets you recycle used print cartridges free of charge. For more
information, go to the following website:
www.hp.com/recycle
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125
6.
Remove the new print cartridge from its packaging and, being careful to touch only
the black plastic, gently remove the plastic tape by using the pink pull tab.
1 Copper-colored contacts
2 Plastic tape with pink pull tab (must be removed before installing)
3 Ink nozzles under tape
CAUTION:
Do not touch the copper-colored contacts or ink nozzles. Touching
these parts can result in clogs, ink failure, and bad electrical connections.
7.
Slide the new print cartridge forward into the empty slot. Then gently push on the
upper part of the print cartridge forward until it clicks into the socket.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black print cartridge, slide it into the right slot.
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8.
Close the print cartridge door.
9.
If you installed a new print cartridge, the print cartridge alignment process begins.
10.
Make sure you have plain paper loaded in the input tray, and press OK.
The HP All-in-One prints a print cartridge alignment sheet.
11.
Load the print cartridge alignment sheet print side up and top first in the center of the
document feeder tray, and then press OK.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge
alignment sheet.
Related topics
•
Check the estimated ink levels
•
Order print cartridges