Access your serial number and service ID
You can access important information by using the Information Menu of the HP All-in-One.
NOTE:
If the HP All-in-One is not turning on, you can view the serial number by looking at the
sticker on the rear side. The serial number is the 10-character code in the upper left corner of
the sticker.
To access your serial number and service ID
1.
Press and hold OK. While holding OK, press 4. This displays the Information Menu.
2.
Press until Model Number appears and then press OK. This displays the service ID.
Write down the complete service ID.
3.
Press Cancel, and then press until Serial Number appears.
4.
Press OK. This displays the serial number.
Write down the complete serial number.
5.
Press Cancel until you to exit the Information Menu.
Chapter 13
268
HP warranty and support