HP Officejet J5730 - Contents

Contents

1 HP Officejet J5700 All-in-One series Help..............................................................................7

2 Find more information

Sources of information................................................................................................................9

3 HP All-in-One overview

The HP All-in-One at a glance..................................................................................................11
Control panel features..............................................................................................................12
Text and symbols......................................................................................................................13

Enter text using the keypad on the control panel...............................................................13
Available symbols for dialing fax numbers.........................................................................14

Use the software.......................................................................................................................15
Connection information.............................................................................................................15

Supported connection types...............................................................................................16
Connect using a USB cable................................................................................................16
Use printer sharing.............................................................................................................16

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4 Finish setting up the HP All-in-One

Set your preferences................................................................................................................19

General preferences...........................................................................................................19

Set your language and country/region..........................................................................19
Set the date and time...................................................................................................20
Set the scroll speed......................................................................................................20
Set the prompt delay time.............................................................................................20
Restore the factory defaults..........................................................................................21

Fax preferences..................................................................................................................21

Set up the HP All-in-One to redial a fax number automatically....................................21
Adjust the volume.........................................................................................................22
Set tone or pulse dialing...............................................................................................22
Set the fax speed..........................................................................................................23

Fax setup..................................................................................................................................23

Set up the HP All-in-One for faxing....................................................................................24

Choose the correct fax setup for your home or office...................................................25
Select your fax setup case...........................................................................................27
Case A: Separate fax line (no voice calls received).....................................................29
Case B: Set up the HP All-in-One with DSL.................................................................29
Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line.............31
Case D: Fax with a distinctive ring service on the same line........................................32
Case E: Shared voice/fax line......................................................................................33
Case F: Shared voice/fax line with voice mail..............................................................34
Case G: Fax line shared with computer dial-up modem (no voice calls
received).......................................................................................................................35
Case H: Shared voice/fax line with computer dial-up modem......................................37
Case I: Shared voice/fax line with answering machine................................................39
Case J: Shared voice/fax line with computer dial-up modem and answering
machine........................................................................................................................40
Case K: Shared voice/fax line with computer dial-up modem and voice mail..............43

Change settings on the HP All-in-One to receive faxes.....................................................45

Choose the recommended answer mode for your setup..............................................45
Set the answer mode....................................................................................................46
Set the number of rings before answering....................................................................46
Change the answer ring pattern for distinctive ringing.................................................47

Test your fax setup.............................................................................................................47
Set the fax header..............................................................................................................48
Set up speed dialing...........................................................................................................49

Set up individual speed dial entries..............................................................................49
Set up group speed dial entries....................................................................................51
Delete speed dial entries..............................................................................................52
Print the speed dial list.................................................................................................52

Set up the phone book.......................................................................................................52

Create a phone book entry...........................................................................................53
Edit or delete a phone book entry.................................................................................53
Export and import fax numbers....................................................................................53

5 Load originals and load paper

Load originals...........................................................................................................................55

Load an original in the automatic document feeder............................................................55
Load an original on the glass..............................................................................................56

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Select print media.....................................................................................................................57

Tips for selecting and using print media.............................................................................57
Understand specifications for supported media.................................................................58

Understand supported sizes.........................................................................................58
Understand supported media types and weights.........................................................61

Set minimum margins.........................................................................................................62
Papers to avoid...................................................................................................................62

Load paper...............................................................................................................................63

Load full-size paper............................................................................................................63
Load 10 x 15 cm (4 x 6 inch) photo paper..........................................................................66
Load index cards................................................................................................................67
Load envelopes..................................................................................................................68

Avoid paper jams......................................................................................................................68

6 Print from your computer

Print from a software application..............................................................................................71
Change the print settings..........................................................................................................71

Mac users...........................................................................................................................71

Stop a print job.........................................................................................................................72

7 Use the copy features

Make a copy.............................................................................................................................73
Set the number of copies..........................................................................................................74
Set the copy paper size............................................................................................................74
Set the copy paper type............................................................................................................75
Change copy speed or quality..................................................................................................76
Change default copy settings...................................................................................................76
Make a 10 x 15 cm (4 x 6 inch) borderless copy of a photo.....................................................77
Resize an original to fit onto letter or A4 paper........................................................................79
Resize an original using custom settings.................................................................................80
Copy a legal-size document onto letter paper..........................................................................81
Adjust the lightness and darkness of your copy.......................................................................81
Enhance blurred areas of your copy.........................................................................................82
Enhance light areas of your copy.............................................................................................82
Stop copying.............................................................................................................................83

8 Use the scan features

Scan an image..........................................................................................................................85

Scan an original to a computer...........................................................................................85
Stop scanning.....................................................................................................................86

Edit a scanned preview image..................................................................................................86
Print a scanned image..............................................................................................................86
Change default scan settings...................................................................................................86

Add a new image save destination.....................................................................................87
Change the default destination...........................................................................................88
Change an image save destination....................................................................................88
Change resolution or image type........................................................................................89
Change Text Editing/OCR mode........................................................................................89
Change the image preview setting.....................................................................................90

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9 Use the fax features

Send a fax................................................................................................................................91

Send a basic fax.................................................................................................................91
Send a fax using speed dials..............................................................................................92
Send a fax manually from a phone.....................................................................................93
Send a fax using monitor dialing........................................................................................94
Send a fax from memory....................................................................................................95
Schedule a fax to send later...............................................................................................96
Send a fax to multiple recipients ........................................................................................97
Send a color original or photo fax.......................................................................................98
Send a fax from the computer............................................................................................99

Send a fax from the HP Photosmart Studio (Mac) Software........................................99
Send a fax from a software application......................................................................100
Send a computer-generated cover page as a single-page fax...................................100

Change the fax resolution and Lighter / Darker settings.................................................101

Change the fax resolution...........................................................................................101
Change the Lighter / Darker setting..........................................................................102
Set new default settings.............................................................................................103

Send a fax in Error Correction Mode................................................................................103

Receive a fax..........................................................................................................................104

Receive a fax manually....................................................................................................104
Set up backup fax reception.............................................................................................105
Reprint received faxes from memory................................................................................106
Poll to receive a fax..........................................................................................................107
Forward faxes to another number....................................................................................107
Set the paper size for received faxes...............................................................................108
Set automatic reduction for incoming faxes......................................................................109

Block junk fax numbers..........................................................................................................109

Set the junk fax mode.......................................................................................................109
Add numbers to the junk fax list.......................................................................................110
Remove numbers from the junk fax list............................................................................110

Fax over the Internet using IP phone.....................................................................................111
Print reports............................................................................................................................111

Print fax confirmation reports............................................................................................112
Print fax error reports........................................................................................................112
Print the fax log.................................................................................................................113
Print other reports.............................................................................................................113

Stop faxing..............................................................................................................................114

10 Maintain the HP All-in-One

Clean the HP All-in-One.........................................................................................................117

Clean the glass.................................................................................................................117
Clean the lid backing........................................................................................................117
Clean the exterior.............................................................................................................118
Clean the automatic document feeder..............................................................................118

Check the estimated ink levels...............................................................................................121
Print a self-test report.............................................................................................................122

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Work with print cartridges.......................................................................................................123

Handle the print cartridges...............................................................................................123
Replace the print cartridges..............................................................................................124
Use a photo print cartridge...............................................................................................127
Use the print cartridge protector.......................................................................................128
Align the print cartridges...................................................................................................128
Clean the print cartridges.................................................................................................130
Clean the print cartridge contacts.....................................................................................131
Clean the area around the ink nozzles.............................................................................132

11 Troubleshooting

Troubleshooting tips...............................................................................................................135

Communication problems over a USB connection...........................................................137
Information on print cartridges..........................................................................................138
Information on paper........................................................................................................138
Tips for using the automatic document feeder.................................................................139
Clear paper jams..............................................................................................................139
Print cartridge troubleshooting..........................................................................................141

Print quality troubleshooting...................................................................................................141
Print troubleshooting...............................................................................................................159
Fax troubleshooting................................................................................................................181
Copy troubleshooting..............................................................................................................233
Scan troubleshooting..............................................................................................................243
Device update.........................................................................................................................248
Errors......................................................................................................................................248

Device messages.............................................................................................................249
File messages...................................................................................................................253

Supported file types for the HP All-in-One..................................................................254

General user messages...................................................................................................254
Paper messages...............................................................................................................256
Power and connection messages.....................................................................................258
Print cartridge messages..................................................................................................260

12 Order supplies

Order paper or other media....................................................................................................265
Order print cartridges..............................................................................................................265
Order other supplies...............................................................................................................266

13 HP warranty and support

Warranty.................................................................................................................................267

Warranty upgrades...........................................................................................................267

Get support and other information from the Internet..............................................................267
Before you call HP customer support.....................................................................................268
Access your serial number and service ID.............................................................................268
Call in North America during warranty....................................................................................269
Call elsewhere in the world.....................................................................................................269
HP Quick Exchange Service (Japan).....................................................................................270
Prepare the HP All-in-One for shipment.................................................................................271

Remove the print cartridges before shipment...................................................................271
Remove the control panel faceplate.................................................................................272

Pack the HP All-in-One...........................................................................................................273

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14 Technical information

System requirements..............................................................................................................275
Paper specifications...............................................................................................................276

Paper tray capacities........................................................................................................276
Paper sizes.......................................................................................................................276
Print margin specifications................................................................................................277

Print specifications..................................................................................................................277
Copy specifications.................................................................................................................278
Fax specifications...................................................................................................................278
Scan specifications.................................................................................................................278
Physical specifications............................................................................................................279
Power specifications...............................................................................................................279
Environmental specifications..................................................................................................279
Memory specifications............................................................................................................279
Environmental product stewardship program.........................................................................279

Protecting the environment...............................................................................................280
Ozone production.............................................................................................................280
Paper use.........................................................................................................................280
Plastics.............................................................................................................................280
Material safety data sheets...............................................................................................280
Hardware recycling program............................................................................................280
HP inkjet supplies recycling program...............................................................................280
Disposal of Waste Equipment by Users in Private Households in the European
Union................................................................................................................................280

Regulatory notices..................................................................................................................281

Regulatory model identification number...........................................................................281
Notice to users of the U.S. telephone network: FCC requirements..................................281
FCC statement..................................................................................................................282
Note à l’attention des utilisateurs du réseau téléphonique canadien/notice to users of
the Canadian telephone network......................................................................................282
Notice to users in Japan...................................................................................................283
Power cord statement.......................................................................................................283
Notice to users in the European Economic Area..............................................................283
Notice to users of the German telephone network...........................................................284
Geräuschemission............................................................................................................284
Notice to users in Korea...................................................................................................284
Australia Wired Fax Statement.........................................................................................284

Declaration of conformity (European Economic Area)...........................................................284
HP Officejet J5700 All-in-One series declaration of conformity..............................................285

Index............................................................................................................................................287

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